Privacy Policy

Privacy Policy

Effective Date: 15 May 2025

LimitedJewelsCo is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us through our website, social media platforms, or other channels.

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1. What Information We Collect

We may collect the following personal information from you:

• Name, email address, phone number

• Shipping and billing address

• Payment details (processed securely via third-party gateways)

• Order history and customer service interactions

• Information automatically collected (e.g. IP address, browser type, pages visited)

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2. How We Collect Your Information

We collect your information when you:

• Place an order on our website

• Sign up for our newsletter or marketing offers

• Contact us via our website, email, or Instagram

• Browse our site (via cookies and analytics tools)

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3. Why We Collect It

We use your information to:

• Fulfil and deliver your orders

• Communicate with you about orders, shipping, and support

• Send promotional emails (if you opt in)

• Improve our website and customer experience

• Prevent fraud and ensure security

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4. Marketing Communications

You may receive marketing emails from us if you’ve opted in via our website or Instagram. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any marketing email.

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5. Payment and Third-Party Services

All transactions are processed securely via third-party platforms (e.g., Shopify Payments, PayPal, Afterpay). We do not store your payment details.
Third-party apps (like Afterpay or Meta Pixels) may collect data in accordance with their own privacy policies.

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6. Sharing Your Information

We only share your personal information with third parties essential for operating our business, such as:

• Shipping providers (e.g. Australia Post)

• Payment processors

• Shopify and integrated apps
  We never sell your personal data.

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7. Data Storage and Security

Your personal data is stored securely within Shopify’s platform and associated services. We implement reasonable safeguards to protect your information, including encryption and secure data handling procedures.

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8. Cookies and Analytics

Our site uses cookies to improve your shopping experience, track preferences, and gather analytics. You can disable cookies through your browser settings.

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9. Your Rights (Australia)

As an Australian consumer, you have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate or outdated information

• Opt out of direct marketing at any time

• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you'd like to access or update your information, please contact us at:

sales@limitedjewelsco.com
Melbourne, VIC, Australia